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Our GuaranteesGuaranteed turnaround for your accounts Your books are important to you and your company. That is why we will actually give you a guaranteed turnaround time. If your books are not returned to you by the agreed date, you get your money back. This means that if you need your books back in 20 days time for your bank manager or for company records, you can have total peace of mind that they will be there. Guaranteed insurance Have you ever wondered whether your books are fully insured when they are with your accountant? Well, at Robinsons your books are automatically insured by us, while they are in our possession. Guaranteed fees "Oh we forgot tell you, that will be £1000." Does that sound familiar? Well, we understand that like our other clients, you want a fixed price with no nasty surprises or extra zeros placed on the end. In fact, once we have quoted, your bills will never be a single penny more - guaranteed. Guaranteed free Accountancy Helpline To ensure that we deal with every additional problem that you may have seriously and efficiently, we have introduced the first Accountancy Helpline for all Robinsons customers. This means that you will have instant access over the phone, fax or email to solutions to any current problems that you may be facing. And yes, this service is entirely subsidised by us, entirely FREE OF CHARGE for all of our current and future customers. Guaranteed personal service When was the last time you called your accountant and asked for a friendly visit to chat a few things through? Have you ever called your local bank, found yourself put through to the national tele-centre and been left furiously thinking "I want to speak with MY bank"? For most companies, gone are the times when you can build a relationship with any service provider. Well, this is not the case for Robinsons clients. When our clients wish to receive a visit, one of our senior partners will be happy to come out and see you. Guaranteed savings Interested in saving money? Well, we have many companies changing from their current accountant to use us. And we have saved every one of them measurable sums of money using proven methods. Guaranteed availability "I am sorry, we are based in Edinburgh... in Manchester....in Norwich!" At Robinsons, we have kept our offices local because our customers like it. It means that at the drop of a hat you can be in our offices chatting through a small or large problem that only arose ten minutes ago. We can meet you here or at your own premises. Guaranteed employee consultations We care for your employees. Your business is made up of people and we understand how important they are to you. That is why we offer every single one of your employees and family members a FREE consultation worth in excess of £100, to help them with tax or accountancy problems. This in turn will show your employees that you care for them. |
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