FAQs

If your question is not answered below, please contact us and we'll be happy to help. Alternatively, for more general tax enquiries, try consulting our resource centre.

How many people work at Robinsons?

We have a small team at our central London office, as well as a back-office which supports our central functions. Our clients deal only with this London team, and are each assigned a Director who will personally oversee their account.

I already have an accountant - how do I go about changing?

We are happy to manage your transition from your previous accountant, and have a specialist process in place to ensure that this is as quick and easy as possible - just provide us with the details of your previous accountant, and we'll do the rest.

I want you to complete my personal Tax Return - what information do I need to supply you with?

This can vary from client to client, and we'll be able to give you specifics of the information you need to supply when we meet you. Generally speaking, we'll need details of all payments in and all expenses out, as well as information on other sources of income - such as savings and investments. We're experts on what can and cannot be claimed, so don't worry - we'll be able to tell you exactly what information you'll need to supply!

I want you to do my company's year end accounts - what information do I need to supply you with?

This varies very much according to your company - we will work closely with you to understand your company's processes and procedures, and this will help us to establish what documentation we will need from you. Very broadly speaking, you will need to supply us with all your book-keeping documentation. Thanks to our electronic filing system, we will only need this information for a couple of days, and your books will be fully insured whilst on our premises.

I've been trading as a company for a year now, but I haven't yet engaged an accountant - have I left it too late?

Company accounts must be submitted nine months after your year end - so you still have time to engage our services. However, we do advise you to engage an accountant as soon as possible after starting your business, as we can guide you on book-keeping and accounting procedures to ensure that your year end is handled as smoothly as possible.

My company is very specialised, and we have a unique accounts system. Will you be able to help me?

Our directors have more than 50 years combined experience of dealing with company accounts, and so they are accomplished at getting to grips with even the most complicated accounting systems. We advise you give us a call and speak to one of our Directors, who will be happy to talk through your accounting procedures with you.

Have you got experience of dealing with companies in my industry?

We specialise in working with small to medium-sized companies in a wide variety of industries - our clients include engineering firms, advertising agencies, retailers and architects. Because we have such a varied client base, the chances are that we do have clients in very similar industries to your own. Why not contact us to find out more about our experience in your area?

What do you charge?

Our charges depend on a number of factors, including the size and turnover of your business, and the exact nature of the service you require. Because every client is unique, we don't offer "package" prices - we tailor our quotes exactly to your requirements. We operate a completely transparent pricing structure, so you won't have any nasty surprises on your invoice. Please contact us if you'd like a no-obligation quote.

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